Security is about preventing undesirable situations: access control, incident management, and the protection of people and property. Crowd control is about managing the flow of people: how guests move through the venue, where bottlenecks occur, and how to prevent them. Both disciplines overlap in emergency scenarios, but they differ in substance. A security guard stands at the entrance. A crowd control coordinator plans the routing of 500 guests leaving the venue at the same time. At larger events, both roles are filled separately, and they work together from a single command center.
Want to learn more about crowd control at your event? Read our full article →